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Driving Business Value and ROI for AI CoEs
 

Driving Business Value for a Top 10 Pharma’s AI CoE:  Redefining Mission Statement & Sourcing 30 Internal Projects so Compelling, that Business Stakeholders were Willing to Fund Them

  • Situation: A global top 10 pharmaceutical company was in the early stages of launching an AI Center of Excellence (CoE), with the goal of accelerating the adoption of artificial intelligence across the organization. However, the initiative lacked a clearly defined purpose, strategic direction, and business integration — raising concerns that the CoE would become a cost center with limited real-world impact.

  • Action:

    • Assisted client with design and positioning of the CoE, with a focus on embedding business value from day one.

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Our Strategic Impact

  • The client achieved success with an adherence device in the consumer market and sought to expand into the pharmaceutical industry.

  • Their goal was to offer adherence technology as a service specifically designed to support patients in maintaining their medication schedules.

  • The client needed a comprehensive strategy and operating plan for establishing a new business unit focused on this pharmaceutical sector initiative.

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Our Strategic Impact

  • The objective was to define a strategic focus for commercialization, pinpointing specific customer segments and assessing their needs through customer interviews to understand their values and willingness to pay (WTP).

  • Insights gathered from these interviews were critical in identifying what customers value most and their key needs.

  • Based on these insights, the task involved developing a Minimum Viable Product (MVP) tailored to meet the identified customer needs and values.

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Our Strategic Impact

  • Conducted interviews with a dozen leading experts in the pharmaceutical industry, focusing on digital and data programs.

  • Aimed to gather insights to inform the development of an ideal product, establish appropriate pricing, and create accurate sales forecasts.

  • Leveraged expert knowledge to refine product strategy and align it with market expectations and needs.

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Our Strategic Impact

  • Created a fully operating P&L , quantifying revenue contribution and investment to enter the Pharma market,  leading to the decision to invest in the sector and initiate business development efforts.

  • Facilitated over 25 meetings with prospective pharmaceutical clients to establish a foundation for the new business venture.

  • Established a dedicated business unit that contributed to the company's valuation, enhancing its position for the upcoming Series B fundraising round.

Our Strategic Impact

  • Enabled expansion into new market segments beyond direct-to-consumer sales.

  • Utilized a proven track record of patient impact as a value proposition for the pharmaceutical industry.

  • Leveraged successes to enter and compete in additional markets, broadening business scope and opportunities.

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